Who We Are
Esteem Life Medical Group provides medical and aesthetic services in the UK.
Contact: info@esteemlife.co.uk
What Information We Collect
– Full name, date of birth, and contact details
– Medical history and health information relevant to your treatment
– Appointment records and treatment notes
– Payment and billing information
– Website usage data (e.g. cookies, IP address)
How We Use Your Information
– Provide safe and effective medical care
– Manage bookings and appointments
– Communicate with you about your care and services
– Meet legal and regulatory obligations
– Improve our services and patient experience
Legal Basis for Processing
– Healthcare provision (Article 9(2)(h))
– Legal obligation
– Legitimate interests
– Consent (where required)
How We Share Your Data
We may share your data with healthcare professionals, laboratories, third-party providers, and regulatory bodies such as Healthcare Improvement Scotland (HIS).
We do not sell your personal data.
Data Security
We take appropriate technical and organisational measures to protect your data.
Data Retention
We retain records in line with NHS Scotland and HIS guidelines.
Your Rights
– Access your data
– Correct inaccurate data
– Request deletion (where applicable)
– Restrict or object to processing
– Withdraw consent
– Lodge a complaint with the ICO
Cookies
Our website may use cookies. You can control these via your browser settings.
Updates to This Policy
We may update this policy from time to time. The latest version will be on our website.